Customer Service

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We are committed to providing the best products and friendliest customer service. If you have any questions, please feel free to contact us via the information provided below.

Your account is never charged until your order ships. If you see any pending charge from GPM*ICE GENIE or GPM*AS SEEN ON TV ITEM on your account prior to shipping, this is an authorization hold to ensure the funds are available so your product can ship without delay.

Customer Service:

You can check the status of your order 24/7 by visiting For your convenience, when contacting customer service please have your order information handy.

For additional information or questions please call (800) 513-0305. Our operators are standing by from 8am – 10pm EST Mon – Friday.

Shipping Info:

If you ordered by web, or provide your email address on the phone, you will receive an email with shipping information so you can track your package. Our standard shipping method is FedEx SmartPost®.

  • State taxes apply. NY, CT, NV, CA.
  • 30-Day Money Back Guarantee (Less P&H).
  • Canada, Guam, Puerto Rico, Hawaii, US Virgin Islands and Alaska residents add $10 surcharge.
Fill out the form below to order your Ice Genie™ now! To order by phone call: 1-877-281-5851
STEP 1: Choose The Offer(s) That You Would Like

Best Value

Double Offer Save $14.99

$29.98 + $4.99 P&H
(2 Ice Makers + 2 Tongs)

Add to Cart


Single Offer

$19.99 + $4.99 P&H
(1 Ice Maker + 1 Tong)

Add to Cart
STEP 2: Review Your Order
Description Quantity Price P&H
State Tax:  
Order Total
Important Sales Tax Information

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STEP 3: Enter Your Payment Information

STEP 4: Enter Your Billing Information

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STEP 5: Enter Your Shipping Information

  • By clicking Process Order, your credit card will be charged the amount above. Click only once.

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When ordering today, you will receive an Ice Genie™ Ice Cube Maker plus a pair of anti-slip tongs for only $19.99 plus $4.99 p&h PLUS you have the option to purchase a second Ice Genie™ Ice Cube Maker plus pair of anti-slip tongs, just pay separate $9.99 fee plus FREE SHIPPING.

State tax will apply - NY, CT, CA & NV

30 Day Money Back Guarantee (minus p&h)

A $10 surcharge is added for orders sent to Canada, Guam, Puerto Rico, Hawaii, US Virgin Islands and Alaska although at this time, we do not service Quebec from this website.