Customer ServiceEdit SUBPAGE-TITLE-CUSTOMERSERVICE Edit SUBPAGE-TEXT-NAV
We are committed to providing the best products and friendliest customer service. If you have any questions, please feel free to contact us via the information provided below.
Your account is never charged until your order ships. If you see any pending charge from GPM*ICE GENIE or GPM*AS SEEN ON TV ITEM on your account prior to shipping, this is an authorization hold to ensure the funds are available so your product can ship without delay.Customer Service:
You can check the status of your order 24/7 by visiting http://www.customerstatus.com. For your convenience, when contacting customer service please have your order information handy.
For additional information or questions please call (800) 513-0305. Our operators are standing by from 8:00AM - 8:00PM EST Mon – Friday.Shipping Info:
If you ordered by web, or provide your email address on the phone, you will receive an email with shipping information so you can track your package. Our standard shipping method is FedEx SmartPost®.
- Sales tax is collected in select states as required by law.
- 30-Day Money Back Guarantee (Less P&H).
- Canada, Guam, Puerto Rico, Hawaii, US Virgin Islands and Alaska residents add $10 surcharge.